Registered e-mails

Reduce operating costs by more than 40% with Registered Emails.

Replace traditional registered mail with a digital medium, with legal proof of sending and delivery, guaranteeing security and compliance.

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Advantages of Registered E-mail

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Security

It guarantees the integrity of the content and protects against alterations or fraud.

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Reducing costs

Eliminates paper, printing and postage costs.

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Speed

Automation of processes and almost instantaneous delivery of critical communications.

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Operational efficiency

Easy archiving, searching and certificates.

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Sustainability

Reduces environmental impact by eliminating paper and physical transportation.

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Control

Real-time online monitoring of the entire process.

How does it work?

Monitoring: The system records all stages of the process and generates evidence.

Shipping

We send your registered e-mail address automatically or from the order placed on the Self-Service Portal.

Delivery

The recipient receives the e-mail and, depending on the service options, may be asked to take action to consult the document.

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Legal proof

A delivery certificate is generated (and read, depending on the service options subscribed to), stored digitally for future reference.

A service that adapts to your needs

Log with e-mail content and attachments
Log with digital signature qualified by QERDS* certified entity
Digital certificate file
Automated batch shipments
Unit shipments via Self-Service Portal
Inclusion of a link in the e-mail to access the document
Request authentication when accessing the document via link
Equivalent to delivery by registered post
Equivalent to delivery by registered post with acknowledgement of receipt

Simple Registered E-mail


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3 years

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Qualified Registered Email

5 years

*QERDS: Qualified Electronic Registered Delivery Service

Integrate them into your operations simply and efficiently.

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Integration via SFTP

Secure data sharing environment for sending large volumes of documents in batches.

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Integration via API

Automation of registered emails for sending in batches or one-to-one.

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Self-Service Portal

Sending and managing registered e-mails manually for one-to-one sending.

Security and personalization.

The Qualified Registered E-mail service allows for different levels of recipient authentication, increasing the security of communication according to the needs and security levels desired.

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Attached document*

The recipient will find direct access to the attached document in the email they receive.

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Direct access link

The recipient can open the email and access the document via a link, without additional authentication.

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Request for acceptance

After clicking on the link, but before viewing the document, the recipient must confirm that they accept the message.

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OTP code by SMS

After clicking on the link, but before viewing the document, you are required to enter a unique code sent by SMS.

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Digital Mobile Key

After clicking on the link, but before viewing the document, secure validation through government authentication is required.

* Although a high level of confidence is not required in verifying the identity of the recipient of communications, there must be a minimum of certainty as to whether this is the case. We therefore consider it important to have an additional verification step (when collecting the contact). This additional step could include a link to confirm registration in the system or the use of a form of two-factor authentication. This is, of course, at the discretion of our customers.

Attached document

The recipient will find direct access to the attached document in the email they receive.

Direct access link

The recipient can open the email and access the document via a link, without additional authentication.

Request for acceptance

After clicking on the link, but before viewing the document, the recipient must confirm that they accept the message.

OTP code by SMS

After clicking on the link, but before viewing the document, you are required to enter a unique code sent via SMS.

Digital Mobile Key

After clicking on the link, but before viewing the document, secure validation through government authentication is required.

How your company can benefit from Registered Emails

Banking

  • Communication of terms and conditions associated with accounts, credits and cards and changes thereto.
  • Confirmation of cancellation or replacement of the card.
  • Communications imposed by the regulator.
  • Confirmation of address and telephone details.

Real Estate

  • Sending the conditions associated with the service contract to the customer.
  • Formalizing the scheduling of purchase and sale or rental contracts.
  • Formalizing the presentation or acceptance of purchase/sale proposals.
  • Conditions relating to personal recruitment/collaboration agreements.

Utilities

  • Conditions inherent to the supply of services and changes thereto;
  • Communication of service unavailability;
  • Information on maintenance actions;
  • Collection actions.

Insurance

  • Change of conditions or renewal of policies;
  • Request for answers to health questionnaires;
  • Formal communications to mediators, brokers and other partners;
  • Collection actions;
  • Information or confirmation of policy cancellations;
  • Claims management.

Legal and accounting services

  • Communication between lawyers;
  • Sending notifications;
  • Sending subpoenas;
  • Collection actions;
  • Notifications of changes to billing data.

Hand in hand with security

We rely on robust data security and privacy practices that are an integral part of our product engineering and service delivery principles.

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Other solutions that may interest you

Producing and sending documents

From data conversion to the delivery of communication to customers, whether by post or digital channels.

Qualified Electronic Stamp

As of December 31, 2023, a qualified electronic stamp (or equivalent) is mandatory for invoices issued electronically (Decree-Law 28/2019).

Shall we improve your communication flows?