Blog

Subscribe to our blog to keep up to date with the latest news on our products.

How Caravela Seguros Transformed the Way It Communicates with Its Customers

Find out how Caravela Seguros modernized its customer communications, reduced costs, and advanced its digital transformation with the support of Contisystems’ Unicks solutions.

More than suppliers: partners who think with you

More than suppliers: partners who think with you

In an increasingly demanding environment, marked by pressure and gains in operational efficiency, the difference rarely lies solely in the technology chosen. It lies, above all, in how that technology is conceived, integrated, and put to work in service of the real objectives of the business.

read more
An ecosystem that transforms mandatory communications into valuable experiences

An ecosystem that transforms mandatory communications into valuable experiences

Sending invoices, statements, or legal communications is an unavoidable task for any organization. But when we take a closer look, we realize that there is enormous potential hidden in these obligations: every contact with the customer is also an opportunity to strengthen trust, simplify processes, and improve the experience. This is exactly where the Unicks platform comes in.

read more
11 ideas to improve your utilities bill

11 ideas to improve your utilities bill

When the electricity or water bill arrives, the customer experience begins long before they decide to pay: it starts with the document itself. A clear, intuitive and well-structured bill can be the difference between a satisfied customer and a frustrated one. In a sector where trust and transparency are essential, invoice design becomes a strategic communication channel.

read more
More than mailings: turning communication into an engine of value for your business

More than mailings: turning communication into an engine of value for your business

For a long time, communicating with customers was seen as an almost mechanical process: producing documents, sending letters, sending emails or SMS. It worked, yes, but it fell short of what customers really expect today. Because the truth is that it's no longer enough to "reach" them; you need to create communication experiences that resolve issues immediately, that generate trust and that even open up new business opportunities.

read more
Accessible documents: a priority with the force of law

Accessible documents: a priority with the force of law

On June 28, 2025, the European Accessibility Act (EAA) comes into force, a European directive that imposes legal obligations on the accessibility of digital products and services. Although it doesn't apply to all sectors, this legislation covers areas such as banking, transport, telecommunications, e-commerce, e-book readers, check-in kiosks and mobile websites and applications.

read more