Unicks in Utilities & Telecommunications
Do your customers understand your communications?
See how Unicks allows you to have clearer, more interactive communication and more digital and efficient processes.
Join the institutions already delivering differentiating customer experiences
How can you use our solutions?
Do emails and cell phone contacts last forever?
Cell phone numbers and email addresses are often out of date. No matter how careful you are when collecting contacts, you must ensure that they are checked regularly and securely.
For both corporate and private clients, make sure you have contact validation routines in place to ensure that you always reach your clients through the most effective channel.
Can your customers understand the invoice you send them?
More than half of the Portuguese can't understand the electricity bill they receive.
These are documents that usually generate doubts and problems. Problems that generate calls to support lines, trips to stores and complaints.
With agile management of your templates you can learn and evolve your invoicemaking itaeasier to read, more explanatorya and even more effective from a commercial point of view.
Is optimizing your shipping costs a concern?
Options such as considering alternative mail operators or working on a progression to digital in a selective and careful way are part of our multichannel mailing strategy.
With high capacity for file production, archiving, emailing or printing and dispatch, we can guarantee that your strategy for sending invoices or notices addresses operational efficiency without compromising security or the experience you want to provide to each of your customers.
Are you migrating your membership processes to digital channels?
We know that the growing use of online service management and the greater demand for the functionalities available on this channel will require companies to digitize their processes.
Whether online or in-store, the experience should be efficient and as automated as possible, and the Digital Contract Signature process should apply to both channels. Functionalities such as creating personalized PDFs in real time or signing with OTP (One Time Password) will certainly be important tools in building these processes.