Accessible Documents

Include everyone, comply with the law, expand its impact

We prepare your digital documents so that anyone can understand and interact with them - in accordance with the European Accessibility Act and national legislation.

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Woman holds cell phone

Why make your documents accessible?

More reach

Inclusive communication for all customers, without barriers.

Legal compliance

Ready for EAA requirements and national legislation.

Best experience

Simple and intuitive navigation for any user.

Complete service for creating accessible documents

We transform digital documents into accessible versions validated according to the international WCAG (Web Content Accessibility Guidelines) standards, reaching at least AA level.

Structure and correct semantic tagging

Alternative text for images and graphics

Logical reading order

Optimized contrast and readability

Keyboard navigation

Blind woman uses computer with adapted keyboard
Blind woman uses computer with adapted keyboard

Which documents should be accessible?

Contracts

Terms and conditions

Digital invoices

User manuals

Other documentation required to use the product or service

Our process,
step by step

1.

We have analyzed your documents.

2.

We define the hierarchy, order and content to meet the technical requirements.

3.

We have implemented the new structure and texts associated with the template.

4.

We validate with real tools and tests.

Get to know the international WCAG standards

Although this is also a moral issue and very much related to reputation, digital accessibility is also a legal obligation imposed by the European EAA regulation and DL 82/2022 since June 28, 2025.

Covered entities must ensure that their documents (among other means of communication with their customers) comply with the accessibility rules (WCAG - Web Content Accessibility Guidelines), reaching at least level AA.

Alternative text in images
Semantic structure (tags)
Reading order
Document language
Readable text (not text images)
Table descriptions and headings
Use of color
Color contrast
Text size and resizing
Document titles
Identification of interactive elements
Avoid flashing or blinking
Compatibility with supporting technologies
Level A (minimum)
Must exist for informative images (alt text)
Document must be tagged PDF with basic markup
It should follow the logical order of the content
Main language must be set (e.g. en-US)
Text must be searchable (OCR if necessary)
Tables with minimum markup
Color cannot be the only means of conveying information
There must be a title (metadata)
Identified form fields
There should be no content that flashes less than 3 times/second
Must be readable by screen readers (e.g. NVDA, JAWS)
Level AA (recommended / legally required)
Must exist for informative images (alt text)
Correct hierarchical structure: H1, H2, lists, tables well identified
It must be validated and corrected if it differs from the visual layout
Secondary languages within the content should be marked
Fonts recognizable by screen readers, embedded in the PDF
Tables with titles, row/column headers identified
Color cannot be the only means of conveying information
Minimum contrast of 4.5:1 between text and background (3:1 for large titles)
Text readable when zoomed in up to 200% without loss of readability or functionality
Correct and descriptive title defined in the file properties
Clear labels associated with the fields, with explicit textual instructions
There should be no content that flashes more than 3 times/second
Fully functional with assistive technologies, including structural navigation
AAA level (optional / advanced)
Even more detailed description if necessary (external descriptive legends)
Detailed markup (e.g. semantic separation of footnotes, auxiliary blocks, etc.)
Adjusted to the user's context (e.g. reading adapted to the type of content)
Indication of specific linguistic or dialectal variations
Optimized fonts for easy reading (e.g. sans-serif fonts, wider spacing)
Detailed descriptions of the purpose of the table or complex relationships
Color must be accompanied by specific visual and textual patterns or legends
Increased contrast (7:1 for normal text, 4.5:1 for large titles)
Adaptable layout with flexible columns, automatic line breaks, etc.
Adaptable titles by context (e.g. alternative title by type of audience)
Advanced contextual explanations for complex or dependent fields
Absolute ban on potentially reactive visual elements
Adaptive customization based on the user (e.g. voice preferences, contrast, etc.)

Frequently Asked Questions

1. What does it mean to make a digital document "accessible"?

An accessible document is structured so that it can be read and understood by anyone, including users of assistive technologies such as screen readers. This involves using correctly hierarchical headings, alternative text in images, logical reading order, labels in form fields and compatibility with the PDF/UA standard and WCAG 2.2.

2. Why does my company need accessible documents?

On June 28, 2025 , the European Accessibility Act (EAA) came into force, requiring digital services - including documents such as invoices, statements and contracts - to be accessible to people with disabilities. Failure to comply can result in legal sanctions, loss of contracts and reputational damage. In addition, accessible documents improve the experience for all customers.

3. What types of documents should be accessible?

Invoices, bank statements, insurance policies, contracts, official notifications, financial reports - in other words, any digital communication sent to customers on a regular basis.

4. How does Unicks ensure compliance with the EAA?

The Unicks solution covers the entire document lifecycle:

  • Create document models or templates with built-in accessibility.

  • Automatically generates accessible PDFs in large volume or one-to-one.

  • Integrates with internal systems and sends via digital channels.

  • Ensures accessible and referenceable archives.

All documents follow the PDF/UA and EN 301 549 standards, meeting the requirements of the EAA.

5. Can existing documents be adapted?

Yes. Unicks offers remediation and conversion solutions for legacy documents, ensuring that old histories and archives can also be made available in an accessible format.

6. Does this have an impact on operating costs?

By investing in this solution, you will reduce the risk of fines, improve customer satisfaction and, by automating processes, reduce the effort involved in manually adapting these documents.

7. Which sectors are already using this solution?

Banking, insurance, utilities, telecommunications and public administration - all sectors that produce millions of documents a month and need to guarantee legal compliance.

8. Is the solution scalable?

Yes. Unicks is designed to handle high volumes of data, whether for batch production or in real time.

9. Where can I find out more or test the solution?

Contact Unicks for a practical demonstration. You can see how an ordinary invoice is transformed into a fully accessible, EAA-compliant document.

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Shall we improve your communication flows?

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