OMNICHANNEL SENDER
All the ways to reach your customers
Centralization, in a single partner, of the sending of all types of communication with your customers.
Communicate in the most effective and secure way
Don't take unnecessary risks by exposing your customers' personal data and sensitive documents to more than one platform or provider.
With Omnichannel Sender, communicate through physical and digital channels with total data security.
Speed in sending your communications
With Omnichannel Sender you can communicate with your customers through their preferred channel and offer a truly differentiating experience.
On average, we contact each Portuguese
+ 10x per year
And we send by the minute
+ 100 e-mails
All channels on a single platform
With Omnichannel Sender, physical and digital channels work seamlessly.
Letters
Use the preferred channel for each of your customers
Although the growing migration to digital channels is undeniable, there are segments that prefer to communicate on paper.
Reach these customers in the most efficient way.
Postal optimization processes to reduce costs.
Daily collections from national mail operators.
Consultation on the Unicks portal of letters sent with the possibility of requesting a duplicate.
Service options:
Possibility of sending by registered mail.
Handling returned mail.
E-mails
Secure emails and hyper-personalized
By following the best practices when sending emails, we guarantee security and reliability when communicating with your customers.
Send on behalf of your company, no "in behalf of" or "via".
Large and easily scalable email platform with servers in Portugal.
Consultation on the Unicks portal of the emails sent and their status, as well as the possibility of resending them.
Service options:
Shared server - applicable to situations with a low volume of mailings, this involves sharing the email management of several clients on a single server.
Segregated environment with dedicated server - for clients with large volumes of mailings. Ensures processing without delays and prevents SPAM classification associated with sending large quantities.
SMS
SMS for clear and immediate communication
Did you know that a simple reinforcement SMS asking "have you read our email" increases the email open rate by 20 to 30% *?
Our SMS sending solution allows you to:
Define the sender.
Send immediately or schedule.
Integrate with automations.
Send individually or in batches.
Access the status of your messages on the Unicks portal.
Relate the sms to another communication (e.g. an email).
Increase the read rate of your communications
Create your own fallback flows and define what happens when your customer doesn't receive one of your communications.
By using alternative channels, you reinforce your message and minimize the risk of the recipient not reading your communication. And in the end, when all is said and done, you'll increase your conversion rate.
Minimize the exposure of your data
One stop shop
Access all the features you need to handle and send your communications, using services such as Batch Producer and Storage.
Centralized data
Avoid scattering your clients' documents and personal data.
The fewer entities that come into contact with your data, the lower the risks.
Solutions you can build with this block
Multichannel production and shipping
From data conversion to the delivery of communication to customers, whether by post or digital channels.
E-mails
Registered
A secure and legally valid solution for digitizing sensitive files.