Registered Emails
The digital alternative to traditional registered mail
Electronic communications with digital signature that guarantee the same validity as traditional registered mail.
The validity of the traditional with the potential of the digital
With this solution, you have access to reports of interactions that your recipient had with the emails you sent, which you can use as evidence.
What can you expect from this solution:
Cost savings.
Faster processes.
Security, with legally valid proof of delivery and reading.
Visibility throughout the process.
Digital archive and optimized and instantaneous access to information.
Why does our solution have legal validity?
Our Registered E-mails are electronic communications digitally signed by a Reliable Electronic Service Provider Qualified in Certified Electronic Delivery (RE 910/2014).
Trust service providers are qualified certification authorities, required in the European Union in the context of regulated electronic signature procedures (learn more at eIDAS).
What does the legislation tell us?
Decree-Law No. 12/2021 of February 9
“(…)2. The date and time of creation, dispatch or receipt of an electronic document containing a chronological validation issued by a qualified provider of trusted services may be enforceable between the parties and third parties(…).”
“(…)3. The communication of the electronic document to which a qualified electronic signature or qualified electronic seal is affixed, by means of electronic communication that ensure effective reception, is equivalent to remittance by registered post(…).”
How does it work?
1.
Building and sending the email
We produce and send personalized emails from securely collected data and pre-defined templates.
2.
Status monitoring
You can know in real time, from a portal, if your email has been delivered, consulted and if attachments have been opened or downloaded.
3.
Use as evidence
How can you enjoy the benefits of Registered E-mail in your sector?
In the banking sector
In this sector, the Registered E-mails solution is essential for:
GDPR consent.
Integration of new customers, Opening accounts, Renewals, Changes in conditions.
Consumption loans.
Credit cards.
Investment funds.
Credit, cancellation or replacement of the card, regulatory communications.
In the real estate sector
Authorization to debit account.
GDPR consent.
Customer Service Agreement.
Purchase and sale agreement.
Lease agreement.
Personal recruitment/collaboration agreements.
In the utilities sector
Authorization to debit account.
GDPR consent.
Onboarding new customer supply.
Maintenance contract.
Relationships with suppliers/installers.
Request for debt, cancellation or cancellation of supplies.
In the insurance sector
Authorization to debit account.
GDPR consent.
Conditional policies for general insurance, life, health, change of conditions, renewals, etc.
Health Questionnaires.
Convenience and suitability test for investment savings products.
Contracts with suppliers and employees (mediators and brokers).
Application for debt, cancellation or cancellation of policies.
Claims management.
In the banking sector
In this sector, the Registered E-mails solution is essential in:
GDPR consent.
Integration of new customers, Opening accounts, Renewals, Changes in conditions.
Consumption loans.
Credit cards.
Investment funds.
Credit, cancellation or replacement of the card, regulatory communications.
In the real estate sector
In this sector, the Registered E-mails solution is essential in:
Authorization to debit account.
GDPR consent.
Customer Service Agreement.
Purchase and sale agreement.
Lease agreement.
Personal recruitment/collaboration agreements.
In the utilities sector
In this sector, the Registered E-mails solution is essential in:
Authorization to debit account.
GDPR consent.
Onboarding new customer supply.
Maintenance contract.
Relationships with suppliers/installers.
Request for debt, cancellation or cancellation of supplies.
In the insurance sector
In this sector, the Registered E-mails solution is essential in:
Authorization to debit account.
GDPR consent.
Conditional policies for general insurance, life, health, change of conditions, renewals, etc.
Health Questionnaires.
Convenience and suitability test for investment savings products.
Contracts with suppliers and employees (mediators and brokers).
Application for debt, cancellation or cancellation of policies.
Claims management.
Hand in hand with security
Other solutions that may interest you
Document production and dispatch
From data conversion to delivery of communication to customers, either by mail or digital channels.
Qualified Digital Signature
From January 1, 2023, a qualified electronic signature of invoices issued electronically is mandatory. (Decree-Law 28/2019).