Dynamic Documents
An alternative to your statement, notice or invoice
Organize the information on your invoices, notices or statements more efficiently and offer differentiating experiences.
Only 42.2%* of portuguese private customers can understand what is stated on the invoice.
Improve your customers’ experience
Clearer information, fewer complaints and reduced support costs.
Better user experience.
Possibility of incorporating segmented multimedia elements.
Direct links to action that allow for a higher conversion rate.
Secure access.
How does it work?
With the Dynamic Documents service, we produce documents in HTML format that can be made available in self-care areas or isolated platforms.
1.
Definition of templates to be used and rules to be applied.
2.
Building documents in batch or one by one in real time.
3.
Archive of documents generated in a secure datacentre.
4.
Availability of documents through previously configured API connections.
5.
Notification of the end customer, through the desired channel, of the availability of their document.
A differentiating experience for your end customer
Your customer always knows when there is a new document available for consultation.
You can consult the document on any device.
The information is arranged in a simpler and more organized way.
The customer can see more details by clicking on the document areas.
Interactivity allows you to incorporate notes, videos, or other self-help systems that reduce support contacts.
Make the most of your customer’s attention to these documents. Drive conversions by including videos and other targeted media.
Hand in hand with security
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