Unicks for Utilities & Telecommunicationss
Do your customers understand your communications?
See how Unicks enables clearer, more interactive communication as well as more digital and efficient processes.
Join institutions that already deliver differentiating customer experiences
How can you use our solutions?
Does an email and cell phone contact last forever?
Mobile numbers and email addresses are often outdated. No matter how careful you are when collecting contacts, you must ensure regular and secure verification.
Both for corporate and private customers, make sure you have contact validation routines that ensure that you can always reach your customers through the most effective channel.
Can you understand your electricity bill?
More than half of the Portuguese cannot understand the electricity bill they receive. These are documents that usually generate doubts and problems. Problems that generate calls to the support lines, trips to stores and complaints.
The goal of Dynamic Documents is to make these documents easier to read, more interactive, explanatory, and even more business-effective.
Is optimizing your shipping costs a concern?
Options such as considering alternative couriers or working on a selective and careful transition to digital are part of our multichannel delivery strategy.
With a high capacity for file production, archiving, sending by email or printing and shipping, we can guarantee that your strategy for sending invoices or notices addresses operational efficiency without compromising the security or experience you want to provide to each of your customers. .
Are you migrating your subscription processes to digital channels?
We know that the growing adherence to the management of online services, as well as a greater demand regarding the features available in this channel, will require an effort by companies to digitize processes.
Whether online or in-store, the experience must be efficient and as automated as possible, and the Digital Onboarding process must apply to both channels. Functionalities such as the creation of personalized PDFs in real time or signing with OTP (One Time Password) will certainly be important tools in the construction of these processes.