Unicks for retail

Are you talking with your customers the way they want?

See how you can apply Unicks for validating contacts and communications, customer registration and niche communication.

Join institutions that already deliver differentiating customer experiences

How can you use our solutions?

Do you have the right contacts for your customers?

With the Portuguese buying more and more online, maintaining the relationship with retail brands will have to fall on alternative channels in addition to online stores. We are naturally talking about sms, email, push notifications, social networks etc.

All in account, weight and measure, appropriate to what are the styles and preferences of each one.

For this, it is essential to ensure that the contacts in the databases are up to date and can be used efficiently.

Discover our contact certification solution and ensure that you can maintain healthy distance relationships with your customers.

Do you need to have evidence that your communication has been received?

Don’t be in doubt and don’t think about going backwards to resort to physical mail.

With the registered email you will be able to closely monitor your most important communications and have legally valid evidence of when it was received, read or even when attachments were downloaded.

Streamline your processes with complete security.

What is the digital relationship you have with your customers?

During the pandemic period, the inherent constraints, as well as measures of social distance, reinforced the trend of digital relationship with customers that was already underway in numerous sectors. In the retail sector, the boom in online commerce has made this channel, which was already gaining great relevance, deserves special attention.

Build an onboarding process for new customers to your loyalty program that is so efficient that you can use it, either in store or online. Functionalities such as the recognition of identities, or the confirmation of contact via OPT (One Time Password) will certainly be important tools in the construction of these processes.

Has paper communication disappeared in your company?

In an increasingly digital world, there is more space in the physical mailbox than in mailboxes.

If you want your message to stand out in more strategic segments or reach segments where digital is not so valued, we will work together to build differentiating templates, with a high level of personalization, which allows the construction of truly relevant communications ( for example promotional coupons tailored to each customer).

We believe that the channels are complete and that the potential of each one must be explored, that is why we defend an omnichannel strategy.

Find out what we can do for your company.