OMNICHANNEL SENDER
All the ways to reach your customers
Concentrate, in a single partner, all types of communication with your customers.
Communicate in the most effective and safe way
Don’t take unnecessary risks exposing your customers’ personal data and sensitive documents to more than one platform or provider.
With Omnichannel Sender, communicate through physical and digital channels with complete security in data processing.
Agility in sending your communications
With Omnichannel Sender you will be able to communicate with your customers, through each one’s preferred channel, and offer a truly differentiating experience.
On average, we contact each Portuguese
+ 10x per year
And we send by the minute
+ 100 e-mails
All channels on a single platform
With Omnichannel Sender, physical and digital channels work seamlessly.
Use the preferred channel of each of your customers
Although the growing migration to digital channels is undeniable, there are segments that prefer paper communication.
Reach these customers in the most efficient way.
Postal optimization processes to reduce costs.
Daily collections from portuguese courier operators.
Search on the Unicks portal of the letters sent with the possibility of requesting a second copy.
Service options:
Possibility of sending by registered mail.
Returned mail handling.
Secure, hyper-personalized emails
Following the best practices in sending emails, we guarantee security and reliability in communication with your customers.
Shipping on behalf of your company, without "in behalf of" or "via".
Large and easily scalable email platform with servers in european territory.
Search on the Unicks portal of the emails sent and their status as well as the possibility of resending.
Service options:
Shared server - applicable to situations of low volume of shipments, it involves sharing, on a single server, the management of emails from several clients.
Segregated environment with dedicated server - for customers with high volume of shipments. Ensures processing without delay and prevents SPAM classification associated with sending in large quantities.
SMS for clear and immediate communication
Our SMS sending solution allows you to:
Define text sender.
Send immediately or schedule delivery.
Integrate with automatisms.
Ship individually or in batch.
Access to the status of your messages on the Unicks portal.
Link the sms with another communication (for example an email).
Letters
Use the preferred channel of each of your customers
Although the growing migration to digital channels is undeniable, there are segments that prefer paper communication.
Reach these customers in the most efficient way.
Postal optimization processes to reduce costs.
Daily collections from portuguese courier operators.
Search on the Unicks portal of the letters sent with the possibility of requesting a second copy.
Service options:
Possibility of sending by registered mail.
Returned mail handling.
E-mails
Secure, hyper-personalized emails
Following the best practices in sending emails, we guarantee security and reliability in communication with your customers.
Shipping on behalf of your company, without “in behalf of” or “via”.
Service options:
Shared server – applicable to situations of low volume of shipments, it involves sharing, on a single server, the management of emails from several clients.
Segregated environment with dedicated server – for customers with high volume of shipments. Ensures processing without delay and prevents SPAM classification associated with sending in large quantities.
SMS
SMS for clear and immediate communication
Our SMS sending solution allows you to:
Define text sender.
Send immediately or schedule delivery.
Integrate with automatisms.
Ship individually or in batch.
Access to the status of your messages on the Unicks portal.
Link the sms with another communication (for example an email).
Increase the read rate of your communications
Create your own fallback flows and define what happens when your customer doesn’t receive any of your communications.
Using alternative channels, reinforce your message and minimize the risk of the recipient not reading your communication. And in the end, after all, your conversion increases.
Minimize your data exposure
One stop shop
Centralized data
Avoid the dispersion of your customers’ documents and personal data.
The fewer entities that come into contact with your data, the lower the risks.
Solutions you can build with this block
Production and multichannel dispatch
From data conversion to customer communication delivery, either by physical or digital channels.
Registered
E-mails
A safe and legally valid solution for digitizing sensitive processes.